To improve Qardio’s online reputation in the Amazon marketplace, the next step was to tackle any misrepresentation diluting the brand’s equity. We hunted down false claims, corrected misleading product descriptions, and reported falsified images as part of our brand protection efforts. As a result, customer reviews and star ratings on the main product listing began to improve. Not to mention, our team kept an open line of communication with direct reporting to keep Qardio informed on any changes.